14-day refund window
Sarkit by VM Nebula (Pvt.) Ltd. offers a full refund for a paid plan purchase when you request it within 14 calendar days of payment. This includes paid plans purchased through Paddle.
How to request a refund
Email [email protected] within the 14-day window. Include the email address linked to your Sarkit account and your payment receipt or transaction ID if you have it. You can also reach us through our Support page.
Receiving your refund
If your purchase was made through Paddle, the refund is returned to the original payment method. Your bank or card provider may take additional time to show the credit. For an offline payment, contact us to arrange the return method.
Questions
For billing or refund questions, email [email protected]. See our Terms of Service for information about paid terms and renewal.